KC Chan-Herur's new book on

Innovations, Leadership & Passion

is scheduled for publication in 2010

Praise for

Communicating With Customers Around the World

(1994)

"A wealth of insights! Useful to anyone in international trade."

—Ed Artzt, Chairman of the Board & CEO, Procter & Gamble

"Very useful information for executives who meet with international customers, especially when the trips involve several countries in a matter of days"

—Timothy J. Dwyer, Vice President, International, Sun Microsystems, Inc.

"Concise, practical & to-the-point. Exactly what a busy international businessperson needs! A perfect guide for your next international business meeting."

—Helena Wong, Director, Business Development & Marketing, Pepsi-Cola International

"A wonderful resource from an experienced global manager. In two to four pages for each country, KC Chan-Herur provides the essential tips about communicating with international customers—and will save you from potential embarrassments."

—Eric Kahn, Director, Consumer Product Development, VISA International